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Utilities:

"Turn Us On When You Turn Them Off"

The utility industry is gearing up for a period capital intensive growth. Investments are expected to increase significantly on a series of different fronts — additional power generation facilities, exploration for natural gas reserves, new LNG port terminals, and distribution system expansion for both gas and electric, to just name a few. Continued cost cutting and further industry consolidation are also anticipated in order to address capital requirements and to meet investor growth expectations. While Arrow can not be much help to utilities on the above, we can assist in providing additional liquidity from a balance sheet item that has remained largely untapped — delinquent and charged-off account receivables. Arrow has several industry specific programs that can help extract value from these underperforming and often dormant assets. Most importantly, we understand the sensitive customer-centric environment utilities must operate in, and therefore gear our solutions accordingly. We can assist with the range of A/R issues from pre-disconnect final bill calls, to cost effective post-disconnect outsourced collections to outright purchases of delinquent accounts to maximize upfront cash proceeds.

Electricity Meter

Main Services:
Final Bill Collections — Pre-disconnect (First Party Calling)
Third Party Contingency Collections — Post-disconnect
Accounts Receivables Portfolio Sales


SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States Of America
Copyright © 2009 Arrow Financial Services LLC. All Rights Reserved. 11/04 Arrow Financial Services,
Arrow Financial Services (logo), and The Science Behind Collections, are servicemarks of
Arrow Financial Services, LLC. Sallie Mae is a registered servicemark of Sallie Mae, Inc.
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IMPORTANT INFORMATION REQUIRED BY LAW: This agency is engaged in the collection of debts. This communication is an attempt to collect a debt and any information obtained will be used for that purpose.