Telecom
"We're Your Call Forwarding for Unpaid Phone Bills"
Deregulation. Consolidation. Unlimited calling plans. Wireless Number Portability. VoIP. Perhaps no other industry has experienced more transformation in recent years than the telecommunications industry. Incumbent PSTN providers face eroding market share, growing price pressures and decreasing margins in voice services as a result of competition from a plethora of rivals. While new entrants are currently on the offensive, they are fully cognizant that they too must keep their eyes on profitability, or face the same fate as their CLEC counterparts of a few years ago. Wireless providers are no exception and face similar challenges including the slow adoption of new services, price competition, and the high cost of subscriber churn.
If there is a common effect of all these market forces, it is the need for all providers to continually focus on cost reduction and
margin improvement. One financial lever that is often overlooked is the delinquent and/or charged-off account receivables.
Arrow realizes that no two service providers are alike. Wireline and wireless customers have different behavioral and risk profiles,
and require different recovery strategies, as do customers in distinct regions served by different service providers.
Arrow offers a range of Accounts Receivable management solutions, each tailored to a service provider's specific needs,
to help our customers realize their financial performance goals.
Customer Segments:
- Mobile Service Providers
- Regional Bell Operating Companies (RBOC)
- Cable Operators
- Long Distance Companies
- VoIP Providers
- Resellers
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